Privacy Policy

Effective Date: 21st May 2026

Welcome to Refined Spaces. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services, including media walls and bespoke office spaces.

1. Who We Are

Refined Spaces specialises in the design and installation of:

  • Bespoke media walls
  • Custom office spaces
  • Interior design and fitted solutions

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: therefinedspacesuk@gmail.com
Phone: 07540303419

2. Information We Collect

We may collect and process the following personal information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Address
  • Project details or enquiry information
  • Any information submitted through contact forms

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations and services
  • Manage customer relationships
  • Improve our website and services
  • Send updates or marketing communications (only where permitted)
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK data protection law, we process your information based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

5. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may include:

  • Essential website functionality cookies
  • Analytics cookies
  • Performance cookies

You can control or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers
  • Analytics providers
  • Contractors or suppliers involved in your project
  • Legal or regulatory authorities when required

All third parties are expected to keep your information secure and confidential.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no online transmission or storage system can be guaranteed completely secure.

8. How Long We Keep Your Data

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfil legal or accounting obligations
  • Resolve disputes

9. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing
  • Withdraw consent
  • Request data portability

To exercise your rights, please contact us using the details above.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.